Bairnsdale and Lakes Entrance psychology services

Psychological therapy for adults

Tracey Marshall provides warm, professional psychological therapy for adults, with a focus on trauma, anxiety, depression, loss and pain management.

Call 0409 778 045 Email Tracey

In-person appointments are available in Bairnsdale and Lakes Entrance, with telehealth also available.

About Tracey

Respectful and collaborative psychological care, guided by experience and evidence-based approaches.

Tracey Marshall is a registered clinical psychologist with 25 years of experience across private practice, education, youth justice, correctional, community health and crisis counselling settings. She has a well-established private practice in Bairnsdale and Lakes Entrance, providing evidence-based psychological support to adults experiencing a range of presentations including anxiety, depression, trauma, grief, stress, chronic pain and relationship issues.

Tracey has a special interest in trauma, pain management, and working with veterans and first responders. Her therapeutic approach draws on Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), EMDR (Eye Movement and Desensitisation and Reprocessing) and Dialectical Behaviour therapy skills (DBT).

Tracey is an accredited provider of Cognitive Processing Therapy (CPT), which she utilises to support individuals with experience of trauma-related distress and posttraumatic stress.

Services

Tracey provides individual psychological therapy for adults experiencing a range of mental health and life challenges. Her approach is practical, collaborative and evidence based.

Support for:

Anxiety
Depression
Stress
Grief and loss
Trauma
PTSD
Relationship difficulties
Adjustment to life changes
Persistent pain

Tracey draws on a range of evidence-based approaches, selected according to your individual need, preferences and treatment goals.

These include:

Cognitive Behaviour Therapy (CBT)
Cognitive Behavioural Therapy for Insomnia (CBT-I)
Acceptance and Commitment Therapy (ACT)
Eye Movement Desensitisation and Reprocessing (EMDR)
Cognitive Processing Therapy (CPT)
Dialectical Behaviour Therapy skills (DBT)

Referral and funding pathways

There are several ways to access psychological care. Your eligibility, referral requirements and any rebates will depend on your circumstances. Please contact Tracey to discuss the pathway that applies to you and confirm fees and funding before your first appointment.

Medicare: Better Access to Mental Health Care

Speak with your GP about your eligibility for a Mental Health Treatment Plan and a referral to Tracey. A valid referral is required to claim Medicare rebates for eligible psychology sessions.

Eligible clients can receive rebates for up to 10 individual sessions each calendar year, with a further referral needed after the initial course of treatment. The rebate covers part of the consultation fee. Tracey does not bulk bill, so an out-of-pocket gap applies. Please ask about the current fee and rebate before booking.

WorkCover

Psychological treatment for a work-related injury or illness may be funded through WorkCover. A referral from a medical practitioner is required before treatment begins. Please provide your claim number, insurer or agent details, and confirmation of your treatment funding.

Your entitlement to treatment and any approvals depend on your claim. WorkCover pays according to its funding rules and fee schedule; a gap may apply if the consultation fee exceeds the funded amount. Confirm coverage and any personal costs with your agent and Tracey before attending.

Private Health Fund Insurance

Some extras policies provide benefits for psychology consultations. You can contact Tracey directly without a GP referral, but check with your health fund that your policy covers the service and recognises Tracey as a provider.

Rebates depend on your policy, waiting periods and remaining annual limits. Your fund can explain the amount you may claim and any claiming requirements. You are responsible for any part of the consultation fee that your fund does not reimburse.

Department of Veterans' Affairs (DVA)

Eligible Veteran Gold or White Card holders may access DVA-funded psychological care. Coverage depends on your card and treatment entitlements, including any approved mental health cover. Speak with your GP about a referral and provide your card details before your first appointment.

Referrals generally follow DVA treatment cycle arrangements, with GP review and a new referral needed for further treatment. For eligible services accepted under DVA arrangements, the DVA fee is accepted as full payment without a gap. Please confirm your eligibility and any required approvals with Tracey before booking.

Transport Accident Commission (TAC)

If you have an accepted TAC claim, funding may be available for psychological treatment related to your transport accident injuries. Obtain a referral from your treating doctor and provide your TAC claim number before your appointment.

Treatment must meet TAC funding requirements, and approval may be needed depending on your circumstances and treatment history. TAC pays up to its scheduled rate; a gap may apply if the consultation fee is higher. Confirm treatment approval and any out-of-pocket costs with TAC and Tracey before attending.

Private Fees / Self-Funded

You can book directly with Tracey as a private client without a referral or Mental Health Treatment Plan. This may suit people who are not eligible for funding, prefer to self-fund, or have used their available rebates.

When you self-fund without claiming a rebate or other funding, you pay the full consultation fee. Please contact Tracey for current fees before booking, so you can make an informed decision about the cost of your care.

Locations